MKU Student Portal – Complete Guide for Students (Clear & Easy Overview)

The MKU Student Portal is Mount Kenya University’s official online platform that helps students manage their academic activities in one place. Instead of visiting campus offices, you can simply log in to access results, register for courses, check fee balances, download timetables, and get important university updates.

Whether you are a new student or continuing your studies, knowing how to use the portal makes your academic life easier, organized, and stress-free.

The MKU Student Portal is your personal online dashboard where you can view and manage essential academic services anytime. It brings together all the tools a student needs, such as:

The goal is simple: save time, reduce paperwork, and keep students informed without visiting campus offices.

MKU Student Portal Login
(Step-by-Step Guide)

Follow these steps to access your student account:

Step 1: Open the Official Login Page

Go to: https://studentportal.mku.ac.ke/
You will see the login form on the homepage.

Step 2: Enter Your Username & Password

• Your username is usually your student registration/admission number or the email linked to your MKU account.
• Enter your password carefully (remember it is case-sensitive).
• For first-time users, a default password provided by the university may be required.

Step 3: Click “Login”

If the details are correct, you will be redirected to your dashboard where all academic services are listed.

Common login issues include:

1. Forgotten Password

Use the “Forgot Password” button to reset it via your registered email.

2. Account Locked

Your account may lock after multiple wrong attempts.
Contact MKU ICT support for assistance.

3. Slow Loading or Login Failure

This usually happens during peak times like registration week.
Try again later or use a stronger internet connection.

Keeping your password secure is important. Here’s how to update it:

Step 1: Log In to Your Account

Visit studentportal.mku.ac.ke and sign in using your username and current password.

Step 2: Open the “Change Password” Option

On your dashboard, find and click the Change Password menu.

You will see three fields:

• Current Password
• New Password
• Confirm New Password

Step 3: Enter Your New Password

Type your current password, then create a strong new password and confirm it.

Step 4: Save Changes

Click Change Password to update it instantly.

Course registration is required every semester. Follow these steps:

Step 1: Log In

Open the student portal and access your dashboard.

Step 2: Go to “Course Registration”

Click the Course Registration tab.

Step 3: Enter Course Codes

Add the codes for the units you want to take (e.g., ENG 101, MAT 201).

Step 4: Select Exam Type

Choose:

• First Attempt
• Retake
• Supplementary

Step 5: Pick Your Class/Group

Select the correct class or group to match your timetable.

Step 6: Submit Your Registration

Click Register Courses.

Step 7: Confirm Your Units

Check the Confirmed Courses section to ensure everything is correct.

MKU publishes exam and CAT results directly on the portal.

Step 1: Visit the Portal

Go to https://studentportal.mku.ac.ke/ and log in.

Step 2: Click “Results”

Choose the semester you want to view.

Step 3: View Your Grades

You will see:

• Unit codes
• Unit names
• Grades
• Exam status

Step 4: Download or Print

You can print or save a copy for personal use.

Important Notes About Results

• Provisional results mean they are pending confirmation.
• Ensure your fees and coursework are cleared for results to appear.
• Supplementary or special exams can be applied for within the portal.

The portal allows you to submit and track requests without visiting the university offices. Common requests include:

1. Academic Leave

Used when taking a break due to:

• Medical reasons
• Financial challenges
• Maternity
• Personal issues

2. Resumption

Submitted when returning from academic leave.

3. Campus Transfer

Used to shift from one MKU campus to another (if your program is available there).

How to Apply

1. Log in to the portal
2. Open My Requests → Approval Forms
3. Click New Request
4. Choose the type of request
5. Fill in details and submit

Your request will go through the approval chain and you can download the final letter once approved.

You can book a room before reporting:

How to Book

1. Log in to the portal
2. Open Hostel Booking
3. Choose your preferred hostel
4. Check available rooms
5. Select your room and confirm
6. Make payment within 24 hours

If payment is not completed within 24 hours, the booking is canceled automatically.

• Saves time
• Reduces campus queues
• Eliminates paperwork
• Provides accurate records
• Improves communication
• Accessible from anywhere

• Visit: studentportal.mku.ac.ke
• Log in with your username and password
• Explore your dashboard
• Register courses
• View results and CAT marks
• Check fee balance and download statements
• Read announcements and updates
• Always log out after use

• Forgotten passwords
• Slow portal during busy periods
• Missing results due to delayed uploads
• Poor internet connectivity

MKU ICT support is available to help resolve these issues.

The portal makes university life smoother and prepares students for a modern digital learning environment. By accessing services online, students save time, stay informed, and manage their academic journey more efficiently—both on and off campus.

The MKU Student Portal is an essential tool for every student at Mount Kenya University. From checking results and registering units to downloading fee statements and receiving updates, the portal puts everything you need in one convenient place. Learning how to use it well ensures a smooth and organized academic experience from the day you join MKU to the day you graduate.